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McDonald’s: Former employee says staff secretly get even with rude customers at drive-thru

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Original article from Kent Live

McDonald's – the old reliable of fast food, and for many in the country, a go-to when you're craving a convenient bite to eat on the go.

But as one former employee revealed – you'd do well to treat your servers like human beings – as being difficult to deal with could make your quick bite a little less speedy.

If you're heading to a drive thru, you might well be asked to drive on to a parking space nearby in order to let the queue behind you place their orders – but if you're left waiting for a weirdly long amount of time, there might be another reason you've been asked to wait out of the queue.

Read more: I visited Kent's 'worst' McDonald's according to Tripadvisor and it lived down to expectations

A TikTok user, Eliseee69 has pulled back the curtain, posting a video with the caption: "Because I don't work at McDonald's anymore, I think it's time to spill the tea."

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The ex-employee claimed that some customers were sent to wait longer for their food in a bay as punishment for being rude to the staff dealing with them at the drive thru.

She said: "If you're rude to us we will purposefully take ages to give you your food or park you up in a bay."

Manners cost nothing, but if you want your fast food to live up to its name, it might pay to be polite to the staff who are in control of your order.

You might be left waiting even longer for your order.

And with that in mind, another former employee warned that staff at the drive thru can hear you even when you don't suspect it.

She said: "When you pull forward in the drive-thru we can already see you and hear you, even though we haven't said hello.

"When we actually put you on pause because we are busy, we can still hear you – the amount of insults I heard."

This was echoed by another staff member, who said: "As soon as you drive up to the speaker, we get a beep over our headsets and the transmission begins.

"If we don't answer you right away – we can hear everything. If we apologise and say we'll be with you in a minute – you're not on hold, we can hear everything."

Original Article