Home Kent News Booking system for Kent’s waste tips to remain in place

Booking system for Kent’s waste tips to remain in place

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Original article from Kent Live

Kent County Council has confirmed it will be keeping its current booking system for waste tips in place – for now.

But there will be a consultation in the future for residents to have their say on allocated time slots.

The system was first introduced during the lockdown and was designed to ensure people could book a time slot before turning up at their tip.

People who use the online system say it has been problematic at times and that it's currently being barely enforced.

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However, the council has confirmed to KentLive that the booking system will remain in place.

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They add that the system has "evolved" in response to customer feedback and that the operation "remains flexible".

A Kent County Council spokesman said: “Our Household Waste Recycling Centres have been serving residents since the initial easing of restrictions meant they could reopen with social distancing.

“We had to move quickly to introduce a way of ensuring staff and visitors to our sites were safe when disposing of their rubbish with us.

“The booking system has evolved in response to customer feedback and remains in use, but our operation remains flexible and staff will use discretion to favour our residents.

“We want to understand the views people have about the future of the booking system and we will be launching a consultation before the end of the month.”

What do you think of the booking system? Let us know in the comments below or join in the conversation on Facebook or Twitter.

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Original Article