Home Kent News The Maidstone and Tonbridge GPs rated ‘Outstanding’

The Maidstone and Tonbridge GPs rated ‘Outstanding’

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Original article from Kent Live

The two GPs in Maidstone and Tonbridge that have been rated 'Outstanding' can be revealed – and this is what inspectors had to say about them.

Independent inspectors from the Care Quality Commission (CQC) regularly visit GPs to find out whether the service is safe, effective, caring, responsive and well-led.

There are four ratings given to health and social care services – these are Outstanding, Good, Requires Improvement and Inadequate.

Read more: The 14 GPs in Kent rated 'Requires improvement' by a watchdog

These two GPs have gone above and beyond to help their patients and we've found out why inspectors were so impressed with the practices when they paid them a visit.

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Sutton Valence Group Practice

Sutton Valence Group Practice

Address: South Lane, Sutton Valence, Maidstone, Kent, ME17 3BD

Report published: October 1 2020

How it rated

Is the service safe: Good

Is the service effective: Good

Is the service caring: Outstanding

Is the service responsive: Outstanding

Is the service well-led: Good

The inspectors said: "The practice had identified 52 patients who were carers (1% of the practice list).

"There was a dedicated section on the practice’s website that indicated the support available to carers and encouraged patients to identify whether they were carers."

They added: "Since our inspection in August 2019, the practice had made improvements to ensure that changes made to recruitment checks at the time of our last visit had been fully embedded."

Drs G Streeter, N Potter, JMorgan & R Estall

Drs G Streeter, N Potter, JMorgan & R Estall

Address: Church Green, Marden, Tonbridge, Kent, TN12 9HP

Report published: May 9 2019

How it rated

Is the service safe: Good

Is the service effective: Good

Is the service caring: Outstanding

Is the service responsive: Good

Is the service well-led: Outstanding

The inspectors wrote: "The practice was an integral part of the local community and actively promoted the health of the population and because feedback from patients was consistently positive about the service they received from the practice.

"The culture of the practice and the way it was led and managed drove the delivery and improvement of high-quality, person-centred care.

"Leaders had an inspiring shared purpose, striving to deliver and motivate staff to succeed.

"There was a strong culture of continuous improvement."

Original Article