Original article from Kent Live
The Canterbury GP that has been rated 'Outstanding' can be revealed – and this is what inspectors had to say about it.
Independent inspectors from the Care Quality Commission (CQC) regularly visit GPs to find out whether the service is safe, effective, caring, responsive and well-led.
There are four ratings given to health and social care services – these are Outstanding, Good, Requires Improvement and Inadequate.
This GP has gone above and beyond to help their patients and we've found out why inspectors were so impressed with this practice when they paid it a visit.
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Whitstable Medical Practice
Address: Whitstable Health Centre, Estuary View Medical Centre, Boorman Way, Whitstable, CT5 3SE
Last report published: April 21 2016
How it rated
Is the service safe: Oustanding
Is the service effective: Good
Is the service caring: Outstanding
Is the service responsive: Outstanding
Is the service well-led: Outstanding
The inspectors wrote: "The practice had been effective in reducing the number of unplanned admissions to hospital for patients over 74 years.
"There was evidence to support that this was linked to the practice’s initiative to provide paramedic practitioner home visit service across the area.
"The practice sponsored and supported a dementia café at one of their practice sites and was developing a similar café at a second site.
"Here people, patients and carers, with problems related to dementia, had their emotional and social needs met as well as addressing health issues."
They added: "The practice had played a leading role in the formation and growth of the Encompass vanguard site across a substantial region of East Kent, enhancing the range and increasing the ease of access to services.
"This was consistent with the practice's objective was to place the patients at the heart of the services, rather than the patients being sent round the health care system to access the services."