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DVLA issues warning to all driving licence holders as millions risk losing money

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Original article from Kent Live

An urgent warning has been issued to every driver in the UK about websites offering to carry out services that should be free.

According to Britain's official driving agency the DVLA, they have been set up to ask drivers to pay for services which are free on their own website.

The agency said they are offering to help with V5C vehicle registration certificates or renewing a driving licence from the age of 70.

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In reality all of these can be done for free on the DVLA website, but it hasn't stopped some people trying to make money at drivers' expense.

These secondary websites do genuinely offer the services they advertise, but they charge for them too.

Even if the DVLA does charge for a service, copycat websites will ask for even more, reports the Mirror.

For example, it costs £14 to renew a driving licence on the DVLA website, but up to £60 elsewhere.

The DVLA said it has been contacted by 1,200 drivers about the issue since January 2020.

MoneySavingExpert deputy editor Guy Anker said: "These copycat sites aren’t illegal, but they dress up like legitimate webpages, and use clever tricks to appear higher on search engines.

"They get you to fill in forms, which requires no more work on your part than if you’d done it yourself via the official sites, and then they overcharge you for ‘administration’ or ‘services’ – which is really just passing it to the relevant body, with no extra work involved."

If a website offering DVLA-related services doesn't have "gov.uk" in the address bar, it's a red flag that it may charge these extra fees.

Another sign is that you are being asked for money for something that was previously free for you – like updating your car's log book when you move house.

DVLA chief executive Julie Lennard said: "Gov.uk is the only site where customers will find our official services, many of which are free.

"You may be charged a premium when using other websites offering services that are not connected to DVLA."

Original Article