Original article from Kent Live
A Minster restaurant has issued a plea to locals after being let down by a number of customers.
The Corner House restaurant had planned a big return to businesses tonight after months closed due to the pandemic.
The local restaurant, which has an average of five stars on TripAdvisor, had opened its online booking system months in advance.
Customers were quick to snap up bookings and fill the restaurant, leaving a number of locals unable to reserve a table, but many have cancelled just hours before the reopening.
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Corner House owner Matt Sworder said: "Our online availability was pushed live two months ago following Boris' announcement of the roadmap. We did a lot of marketing and the diary filled up which was fantastic.
"Today is our reopening day and in the last 24 hours, we've had about 15 cancellations which is something they are able to do online.
"We don't take deposits and with our location in a small village, we don't get many walk-ins on a Wednesday evening.
"It's such a devastating thing to happen at such a critical time."
The owner took to Twitter earlier today to announce the cancellations and plead that locals come and join the team who will "ensure you have a lovely evening".
Once guests reserve a table at The Corner House, the restaurant's booking system sends a confirmation email with a link to cancel if the need arises.
Now, Matt says the restaurant may "reluctantly" need to implement a deposit system when booking in order to protect themselves from anything similar happening in the future.
The Corner House has been serving customers in Minster for eight years and has a sister restaurant in Canterbury which has been open for five.
The independent restaurant serves up traditional British meals with seasonal, local produce.
Customers can book a table at The Corner House for this evening and future dates here.