Home Kent News What to do if you haven’t received your £500 COVID tax credit

What to do if you haven’t received your £500 COVID tax credit

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Original article from Kent Live

One-off payments have been transferred to the bank accounts of those who claim working tax credits this week.

If you are eligible, the £500 lump sum should have arrived on Friday, April 23.

However, some may not have received their payment yet – and for those of you that applies to, we can explain what to do and who to contact.

The payment itself has been given to families on working tax credit to assist with people's finances that may have been impacted by the coronavirus pandemic, reports The Mirror.

It functions in parallel to the £20 weekly uplift for those on the newer benefits system, Universal Credit.

Chancellor Rishi Sunak announced the support as part of the February budget.

Am I eligible for the £500?

The most obvious first step to take if your money hasn't arrived is to ensure you're definitely eligible.

HMRC should have already made contact with you if you're due to receive the grant.

However, it is still possible to have missed out by mistake, so it is worth checking the criteria below to see if you could receive the sum.

The extra cash is available to those who, on March 2, 2021, received:

  • Working tax credit payments

  • Both working tax credit and child tax credit payments

  • Child tax credit payments and are eligible for working tax credit but do not get a payment because their income is too high

Millions of benefit claimants have now switched over to Universal Credit instead of tax credits.

But the complete move over to Universal Credit is not expected to be completed until 2024, meaning millions of families do still claim tax credits.

As such, it's worth double-checking which system you receive your benefit payments from, as you may be in line for a small boost to your bank account.

Double-check your bank account

It's easy to miss incoming and outgoing payments, especially if you're not keeping an eye on your accounts.

The payment should have been made to the bank account where you normally receive your benefits.

Check your statement to see if anything has arrived in the last few days.

What do I do if I haven't received the payment?

For any issues in getting your payment, contact the tax credits helpline on 0345 300 3900.

It could also be worth doing this if you think you’re eligible, but haven’t heard anything from the government.

HMRC will be able to tell you if you should have got the payment, or if not, why you aren’t eligible.

The £500 sum is non-taxable, and it will not affect any other benefits you might be owed.

Original Article