Original article from Kent Live
Maidstone Services on the M20 have been voted one of the worst in the country.
The roadchef services on Junction 8 of the motorway ranked 8th worst out of nearly 70 service stations across the UK.
A survey conducted by Which? asked service station users rate their experiences.
Service stations were judged on a range of categories, including the range and quality of shops and food outlets, prices, convenience, cleanliness and ease of maintaining social distancing.
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The service station at Maidstone was opened in 1997 and has all the essentials you’d expect anywhere in the country.
Iconic service station shops and restaurants like Costa Coffee, McDonald's, WH Smiths, Cotton Traders, Fone Bitz all take centre stage.
Maidstone service station received a customer score of just 45 per cent.
That was just 13 per cent higher than Bridgewater services on the M5 which was named the worst in the county.
Other service stations in Kent like Medway and Folkestone did not feature on the list as they did not receive 30 responses.
Gloucester Services, which is widely accepted to be a class above, was voted the best service station in the UK.
It achieved an impressive customer score of 86 per cent.
Which? Travel editor Rory Boland said: “The results of our survey show that it pays to plan ahead to avoid some of the UK’s worst motorway services.
"It could be the difference between a home-cooked meal in peaceful surroundings, or crowded queues in downright dirty facilities.
“Whether you’re zipping down the M5 towards the beaches on the south-west coast, or up the M6 towards the Scottish border, make sure your journey isn’t spoiled by a stop at a shoddy service station.”